Please contact us in advance if you wish to return a bike as Collect+ will not accept large items Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via our returns service Collect+ (See below) or any alternative courier/delivery service that you choose. E-bike batteries and associated componentry.Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike.Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation).Any normal wear and tear from using the product.Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case. Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor. In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email ( Please note that our Aftersales Department's operating hours are 08:30AM to 17:30PM Monday to Friday.
RACE GEAR BAGS FULL
The sternum strap, like all others on this bag, closes with a firm ‘click’, and there’s a handle above the shoulder straps at the top of the bag if you want to carry it by hand rather than on the back.Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop. The shoulder straps are padded, as is the panel that rests against your back. We stowed our glasses case in there for these pictures, but there’s plenty of room for gloves, a folded base layer, and folded arm or leg warmers. The interior of the rear panel is lined with elasticated net for further storage options. As an early test, we laid shorts and short-sleeved jersey over the top and were impressed by the amount of room remaining: we’d expect to get a full set of kit in here without difficulty.Įither side of the draw string bag are net pouches, presumably intended for bidons.
Once inside, the drawstring bag is the most immediately obvious feature, one that easily swallowed the Vitoria Hora Evo shoes we have on test. Two chunky zips run either side of the full length of the main compartment, allowing the bag to opened like a suitcase and so providing easy access: no scrabbling around blindly for items at the bottom of the bag, as with a conventional ruck sack. The Transfer, made from robust looking sail cloth, is one designed specifically for cycling, and contains an internal drawstring bag for shoes or wet kit, an elasticated net on the outside in which to carry a helmet, and short, elasticated pouches on either side, perfectly sized for water bottles. The Transfer bag from Inside Line Equipment
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